How to Track My Order

At NVMINE, we want to make it easy for you to stay updated on the progress of your order. Follow the steps below to track your order.

Step 1: Check Your Email for the Shipping Confirmation

Once your order is shipped, we’ll send a shipping confirmation email to the email address you provided during checkout. This email will include:

  • A tracking number
  • A link to track your package
  • The carrier handling your shipment (e.g., USPS, UPS, DHL, etc.)

Check your spam or junk folder if you don’t see this email in your inbox.

Step 2: Visit the Tracking Page

Click the tracking link in your shipping confirmation email to view your order's status. Alternatively, you can manually enter your tracking number by visiting the carrier’s website (e.g., USPS Tracking, UPS Tracking, DHL Tracking).

Step 3: Log Into Your NVMINE Account (If Applicable)

If you created an account at checkout, you can log in to your NVMINE account to view your order history and tracking information:

  1. Go to NVMINE Login.
  2. Enter your email and password.
  3. Find your tracking details in the "Orders" section.

Step 4: Contact Us for Assistance

If you can’t find your tracking number or have questions about your order, please get in touch with us at contact@nvmine.com. Provide your order number and any relevant details, and we’ll assist you as soon as possible.

Frequently Asked Questions

1. Why hasn’t my tracking information been updated?
Tracking information may not become available after your order is shipped for up to 48 hours. If it has been longer, please contact us for assistance.

2. What if my tracking number doesn’t work?
Sometimes, carriers take time to update their systems. Please try again later or contact us if the issue persists.

3. How long will it take for my order to arrive?

  • Processing Time: 3-7 business days
  • Shipping Time (US): 5-10 business days
  • Shipping Time (International): 10-20 business days

We’re here to help! If you have any questions about your order, please email us at contact@nvmine.com.  Thank you for shopping with us!